Shipping

Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery.

We work with a variety of courier services based on the shipping destination. Within the UK, we typically use DPD and Royal Mail. For international deliveries, we partner with trusted couriers such as FedEx and DHL.

If you need to make changes, please contact us as soon as possible, and we’ll do our best to assist you. If your order has already been processed, we won’t be able to make any changes. You can either place a new order or use our returns portal to exchange your items.

Please reach out to us as soon as possible if you wish to cancel. If your order has already been processed, we won’t be able to cancel it or refund any shipping or return fees.

If an item is available for pre-order, the product page will display an estimated shipping timeframe. Once the item arrives at our warehouse, your order will be processed automatically, and you’ll receive a confirmation email. It will then ship using the delivery method you selected at checkout.

All taxes and duties are included for orders shipped to the USA, UK, and EU countries - no additional fees upon delivery.
For all other countries, import duties, customs charges, and local sales taxes may apply, as determined by your local authorities. Payment of these fees is required to release your order from customs upon arrival.

Reach out to us at support@lociwear.com or send us a message via our contact form.

We’re here to help!