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Pre-Order Terms & Conditions

1. Pre-Order Function

1.1 We may occasionally list new to market and replenishment products on our website for your convenience.
1.2 If you wish to pre-order a product pending release, you can do this by following our usual order process on our website. Products available for pre-order will be clearly marked on our website.
1.3 Once your pre-order request has been successfully placed, you will receive an order confirmation via your email. The order confirmation email will include details of your pre-order and an estimated shipping date.
1.4 Please contact LØCI customer service if you have not received an order confirmation by clicking here.

2. Payment

2.1 Payment will be taken directly when the order is placed.

3. Shipping

3.1 Once the product(s) is ready to be shipped, you will receive an email notification.
3.2 We will aim to deliver your product in the time outlined in your pre-order confirmation email. However, please note that actual shipping date may vary.
3.3 Please refer to Section 4 for more details on shipping.
3.4 Should we, unfortunately, be unable to fulfil your pre-order, we will get in touch via email.

4. Cancellation and returns

4.1 You have the right to cancel your pre-order at any time before shipment.
4.2 If you have received your pre-ordered product and wish to return it, returns will be processed in line with our usual returns policy. Please see Section 5 for more details.
4.3 We reserve the right to cancel a pre-order for any reason at our discretion, including, but not limited to where:
4.3.1 we have not been able to obtain authorisation for payment;
4.3.2 the availability of stock is low, or the product is out of stock;
4.3.3 we have identified an error in the price or description of the product;
4.3.4 the information you have provided in respect of your pre-order is corrupted, unsupported technically or inadequate for any reason;
4.3.5 your pre-order is deemed to be suspicious;
4.3.6 your pre-order breaches any of these Conditions; or
4.3.7 we believe your pre-order is fraudulent.

5. General

5.1 Please note the official launch date for pre-ordered product(s) is subject to change. Any changes to proposed dates will be communicated to you by email.
5.2 We have tried to accurately describe the product, but we may make changes before it is delivered.
5.3 LØCI will not be liable for any delays, postponement, changes to or discontinuation of product.
5.4 These Pre-Order Terms and Conditions (“Pre-Order Terms”), together with our Terms of Sale, Privacy Policy (“Terms”) are provided by LØCI (‘us’ ‘our’ ‘we’) and constitute your agreement with us for placing pre-orders. By placing a pre-order, you confirm you accept these Pre-Order Terms and we recommend you read them carefully. In the event of any conflict between the Terms, and the Pre-Order Terms, these Pre-Order Terms shall prevail.
5.5 We reserve the right to amend these terms. Please check our website regularly for updates.
5.6 These Pre-Order Terms are governed by UK law. If a court of competent jurisdiction invalidates part of these Membership Terms, the remainder shall remain in force.
5.7 Should you have any complaints, please get in touch with LØCI customer service by clicking here.